Privacy Policy

Last updated: June 2026 · Updated to reflect web contact form

Who we are

Curtain Zone is a curtains and blinds supply and installation business based at Shop 4&5, 1 Van Riebeeck Road, Kuils River, Cape Town. We operate the website curtainzone.co.za.

What information we collect

We only collect information you choose to give us. This typically includes:

  • Your name, phone number and/or email address when you contact us via WhatsApp or the website contact form
  • Your address when arranging a measure or installation visit
  • Any photos or window measurements you send us to assist with quoting

When you submit the contact form on this website, your details are sent directly to us by email. They are not stored in any database and are not accessible to third parties.

We do not operate any account registration, payment processing, or newsletter system on this website.

How we use your information

We use the information you provide solely to:

  • Prepare and send quotes for curtains and blinds
  • Arrange measure and installation appointments
  • Follow up on your enquiry if you have not yet responded

We do not sell, rent or share your personal information with third parties for marketing purposes.

WhatsApp communication

When you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy (Meta Platforms, Inc.). We use WhatsApp only to communicate with you about your enquiry and order. We do not add you to any broadcast lists or groups without your explicit consent.

Website analytics

This website uses Umami Analytics, a privacy-focused analytics tool. Umami does not use cookies and does not collect personally identifiable information. It records anonymous page view counts and general usage patterns to help us improve the site.

Cookies

We do not use tracking cookies or advertising cookies on this website. Umami Analytics operates without cookies.

How long we keep your information

We retain WhatsApp conversation records and contact form submissions (received by email) for as long as is reasonably necessary to complete your order and handle any follow-up. No personal information is stored in a database. If you ask us to delete your information, we will do so promptly.

Your rights under POPIA

The Protection of Personal Information Act (POPIA) gives you the right to:

  • Know what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to the processing of your information

To exercise any of these rights, contact us via WhatsApp, the contact form on this website, or the details below.

Contact

Curtain Zone
Shop 4&5, 1 Van Riebeeck Road, Kuils River, Cape Town
+27 84 982 5233
curtainzone.co.za

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.